Home Depot Return Policy
The Home Depot is the largest home improvement retailer in North America and sells building materials, tools, furniture, appliances, paint, tool rentals and installations, and a wide range of other home and garden services.Home Depot Canada is the Canadian unit of Home Depot, and as of June 10, 2024 it has 182 stores across Canada. Its main competitors are Lowe's, Rona, and Canadian Tire.
What is the Home Depot Return Policy?
Any purchased item with an original sales receipt can be returned within 90 days of purchase. If you have a Home depot consumer credit card, the purchased items can be returned within 365 days of purchase.Returns without receipt:
If you've lost your receipt and you've paid by debit or credit card, your receipt can be looked up in the store. And if you don't have the receipt and are paid in cash, a store credit will be issued based on the lowest selling price.
Website:
 www.homedepot.ca ▶ |
Some special-order returns are subject to a 15% restocking fee. Order cancellations may also be subject to a 15% restocking fee. For more details, please see the Special Services Desk. Also, there are no returns on custom products.
Also, please be advised that the following items cannot be returned:
- Gift cards, gift certificates, and store credits
- Spas and hot tubs
- Utility trailers
- Custom-made products
- Tinted paint
- Standby generators
- Wallpaper
Phone numbers:
Customer service: 1-800-628-0525 8am to 11pm ET, Monday - Sunday
Credit Card Accounts: 1-800-747-3787
Installation Services 1-800-466-3337
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