Canadian Tire Return Policy
Canadian Tire is one of Canada’s most iconic retail companies, with a history dating back to 1922. Known for its wide range of products, Canadian Tire stores carry everything from automotive parts and tools to home goods, sports equipment, and seasonal items. With hundreds of locations across the country, it has become a trusted destination for Canadian shoppers, combining everyday essentials with specialty products under one roof.
Canadian Tire offers a return policy that allows customers to return most products within a set time frame if they are not satisfied with their purchase. The policy is designed to provide flexibility while ensuring fair use of returns.
Return Time Frame
Most items purchased at Canadian Tire can be returned within 90 days of purchase, provided that you have the original receipt. Some products, such as electronics or large items, may have shorter return windows, so it is important to check the details at the time of purchase.
Requirements for Returns
To process a return, customers usually need:
- The original receipt or proof of purchase
- The item in its original packaging
- All manuals, accessories, and components that came with the product
Returns Without a Receipt
If you no longer have your receipt, Canadian Tire may still be able to help. In many cases, they can look up the purchase using your payment card, Canadian Tire Money card, or loyalty account. If the transaction cannot be verified, the store may offer a return in the form of a store credit or an exchange instead of a refund.
When no receipt is available, the refund amount is usually based on the lowest selling price of the item in the last 90 days. Some items, particularly electronics or high-value products, may not be eligible for return without proof of purchase.
Refund Methods
Refunds are typically issued in the same form of payment that was used to make the purchase. For example, purchases made with a credit card will be refunded to the same card. If the original payment method is unavailable, Canadian Tire may issue a store credit or gift card.
Exclusions and Special Cases
Some items are not eligible for return, including:
- Opened software and DVDs
- Gift cards
- Items marked as final sale or clearance
Certain products, such as outdoor equipment, appliances, or seasonal items, may also have specific conditions or shorter return periods.
Online Returns
For items purchased online at the Canadian Tire website, returns can be made either by mail or by visiting a Canadian Tire store. Customers should check the instructions provided in their order confirmation for the best return method.
Overall, Canadian Tire’s return policy is designed to make shopping convenient while offering clear guidelines on eligible items, time frames, and refund options.
Website:
 https://www.canadiantire.ca |
Contact info:
Phone numbers:
Online Customer Support
1-866-746-7287
Roadside Assistance
1-888-727-7478
Options MasterCard
1-800-459-6415
My Canadian Tire Money Program
1-800-226-8473
Mailing address:
PO Box 2000, Station Main
Welland, ON
L3B
5S3
Disclaimer: Canadian Tire is a registered trademark of Canadian Tire Corporation, Limited. This website is not affiliated with, endorsed by, or sponsored by Canadian Tire Corporation, Limited. All trademarks and brand names are the property of their respective owners and are used for informational purposes only.
